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Kajabi is an all-in-one platform that allows creators to create, host, and sell digital products and online courses. It provides an easy-to-use interface for both creators and members to manage their accounts and payments. One important aspect of managing payments is updating credit card information. In this article, we will discuss how members can update their credit card information in Kajabi.
Firstly, it is important to note that members can only update their credit card information if they have an active subscription or membership in Kajabi. If the subscription or membership has expired, members will not be able to update their credit card information until they renew their subscription or membership.
To update their credit card information, members must first log in to their Kajabi account. Once logged in, they should navigate to the “My Account” section, which can be found by clicking on their profile picture or initials in the top right corner of the screen. From there, they should select “Billing Information” from the dropdown menu.
In the “Billing Information” section, members will see a list of their active subscriptions or memberships. They should select the subscription or membership for which they want to update their credit card information.
Once they have selected the subscription or membership, they will see a button labeled “Update Payment Method.” Clicking on this button will bring up a form where they can enter their new credit card information.
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Once they have entered all of the required information, they should click the “Save Changes” button. Kajabi will then process the new credit card information and update the member’s account accordingly.
It is important to note that members should only update their credit card information when necessary. If they update their credit card information too frequently, it may trigger a fraud alert from their bank or credit card company. Additionally, if a member’s credit card is declined, Kajabi will automatically send them an email notification asking them to update their payment information.
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In conclusion, Kajabi provides an easy and straightforward process for members to update their credit card information. By accessing the “Billing Information” section in their account and selecting the subscription or membership they wish to update, members can enter their new credit card details and save the changes with just a few clicks.
It is essential for members to keep their payment information up-to-date to avoid any interruptions in their access to digital products or online courses. Overall, Kajabi’s user-friendly platform ensures that managing payments and subscriptions is hassle-free for both creators and members.